Browny
Drive
Car Rental & Chauffeur
Last updated: August 2026
Welcome to Browny. These Terms & Conditions govern your use of our chauffeur and car rental platform. By signing up — whether with email, Google, Apple, Facebook, Microsoft, or as a driver — you confirm that you have read and agree to these Terms.
By creating an account, booking a ride, or signing up as a driver on Browny ("we", "us", "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use our platform. These Terms apply to all users, passengers, and drivers alike.
Browny is a chauffeur and car rental platform based in Accra, Ghana. We connect passengers with independent drivers for hourly, daily, weekly, and monthly bookings, as well as on-demand pickups. Browny facilitates the connection and processes payments, but the driver is an independent service provider, not an employee of Browny.
You must be at least 18 years old to create an account and book rides. By registering, you confirm that the information you provide is accurate and complete, and that you are legally permitted to enter into these Terms under the laws of your jurisdiction.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to provide truthful information during registration, including a valid name, email, and phone number, and to keep your details up to date. You may not share your account or transfer it to another person.
When you book a driver, you agree to pay the fare displayed at the time of booking. Payments are processed through Base44 Payments, Stripe, and supported Mobile Money providers. Fares are quoted in Ghana Cedis (GHS) and may be charged in USD or your local currency at the applicable exchange rate. Once a booking is confirmed, cancellations may be subject to a fee of up to 50% of the total fare.
Drivers agree to hold a valid driver’s license, to operate a roadworthy and insured vehicle, and to comply with all applicable traffic and transportation laws. Drivers consent to AI-assisted verification of their license, identity, and vehicle, and to sharing their live GPS location while available for pickup or during an active trip. Drivers keep 75% of ride earnings; Browny retains 25% as a platform fee.
Passengers agree to treat drivers with respect, to provide accurate pickup and dropoff details, and not to engage in any unlawful, abusive, or dangerous behavior during a ride. Browny may suspend or terminate accounts that violate these standards. Passengers are responsible for any damage caused to a driver’s vehicle during a trip.
When a passenger requests a chauffeur to drive their own vehicle, the passenger confirms they are the lawful owner or authorized user of that vehicle and that it is insured and roadworthy. Browny and its drivers are not liable for pre-existing mechanical issues or damages unrelated to the chauffeur service.
Browny is a booking platform and does not own, operate, or maintain any vehicle. Each driver is solely responsible for the maintenance, repair, and roadworthiness of their vehicle. If a vehicle breaks down, develops a mechanical fault, or becomes unsafe to drive during a trip, the driver — not Browny — is solely responsible for resolving the situation, including arranging roadside assistance, repairs, alternative transportation, or any applicable refund. Browny is not liable for delays, missed appointments, lost time, or any costs arising from a vehicle breakdown or mechanical failure. Passengers acknowledge that the driver is an independent operator and that Browny does not guarantee uninterrupted or fault-free service.
Browny+ is an optional monthly subscription that offers discounted fares and other benefits. Subscriptions renew automatically until canceled. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing cycle. Subscription fees are non-refundable for the period already paid.
Eligible users may earn referral rewards when invited users complete a qualifying paid ride. Referral earnings are credited at Browny’s discretion and may be modified or discontinued at any time. Abuse of the referral program, including self-referral or fraudulent sign-ups, will result in forfeiture of rewards and possible account termination.
Browny provides the platform on an "as is" and "as available" basis. To the fullest extent permitted by law, Browny, its owners, employees, and affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Browny is not responsible for the acts, omissions, or conduct of any driver or passenger, including but not limited to: vehicle breakdowns, mechanical failures, accidents, collisions, injuries, property damage, traffic violations, delays, cancellations, lost or stolen items, or any dispute between a passenger and a driver. Browny does not employ, supervise, or control drivers and is not a party to the service agreement between a passenger and a driver. Our total liability for any claim arising from the platform is limited to the amount you paid us for the relevant booking. Passengers and drivers are encouraged to maintain their own insurance coverage appropriate to their needs.
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or pose a risk to the safety of the Browny community. You may request deletion of your account and personal data at any time through our online form: Request Account Deletion
We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use of Browny after a change indicates your acceptance of the revised Terms.
These Terms are governed by the laws of the Republic of Ghana. Any disputes arising from your use of Browny shall be resolved in the courts of Ghana, unless otherwise required by mandatory consumer protection laws in your jurisdiction.
If you have questions about these Terms, contact our support team through the in-app help channels or by writing to Browny’s customer support. We will respond in accordance with applicable law.